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Onega Authorised to sell Microsoft Surface Computer Range.

Microsoft's Surface range consists of the SurfacePro tablet computers (the current line-up includes the SurfacePro 3 and SurfacePro 4 series) and the SurfaceBook which is a convertible laptop that can run in traditional laptop or folded screen only mode. They were originally introduced by Microsoft as much to point the way to the rest of the computing industry on design and what could be achieved, as to an actual product to sell to users. Given that Microsoft produce the Operating System for the majority of computers in the world it is not good form to be seen as competing with your clients.

In the object of taking direction, Lenovo have done so with their successful Yoga range which includes a series of convertible computers and Fujitsu (who have always been strong in tablets) have brought out new convertibles in the form of the nattily named Stylistic R726 which has been well received. However, the success of the SurfacePro range has taken even Microsoft by surprise and they sold over six million units in 2015 with 2016 likely to be double that.

Onega have been working with Microsoft products since MS-DOS 3.2 and although Microsoft is primarily known for its software, they have, for many years, made hardware which is known for being at the premium end, but reasonably priced for what it is. For example you'd always find a safe and dependable choice in a Microsoft keyboard and mouse. The SurfacePro computers are definitely at the premium end of the market and are very slick computing devices which have had very good feedback from users.

Until now, availability of the computers has been quite limited so you'd have to go to John Lewis or other big retail providers, or buy direct on the MS Surface website. Microsoft is expanding its channel to selected partners and we're happy that Onega have been accepted in the latest round as an authorised reseller. This means that we can provide clients with best pricing and support on the Surface range.

In another innovation, Onega and Microsoft are also making it easy to access the benefits of the Surface range. You can take the traditional route and buy a SurfacePro or SurfaceBook, but we can now also offer the choice of 'Surface as a Service' which allows a bundle of Surface hardware, software (if needed) and services to be made available for a monthly subscription. When the hardware and the warranty services are bundled this way there is no barrier for obtaining the very latest technology, with the peace of mind of a full warranty including accidental damage cover and a very reasonable monthly investment - you should, in any case, make sure your computers are covered under your general business policy for loss or theft.

The Surface as a Service scheme offers same day finance acceptance and we only need basic details to get approval in principle.

What do we think of the Surface and why would you consider this vs competitors? The Surface is a very slick computer which provides a lot of computing power at your fingertips and runs full MS Office and other Windows apps. If you try the touch and pen interface for handwriting or just drawing on the screen then having only a keyboard again can feel limiting on any other laptop. Potentially the Surface can save you from needing to carry around both a laptop and an iPad.

Any computer is a compromise between cost / weight / capacity / build quality / speed / expandability / badge / serviceability etc.  We often think of a laptop as being the 'sports car' of the computer world in that they are great machines but you have to make choices (unless you have an unlimited budget) to get things right for your needs. The SurfacePro ticks most boxes. The one 'gotcha' with it is that, due to the focus on ultra slim build, the spec you buy is the spec you'll finish with, in that the case is glue sealed, so you cannot upgrade memory or storage. So it is important to specify enough up front for your foreseeable needs. The comprehensive extended service warranty means that any service problems are dealt with by an advanced swap out if you have any hardware issues.

Competitors like Apple also go for the sealed device approach (seen any screws on the back of your iPad lately?) but others like Fujitsu do allow for upgrades and servicing at the slight (very marginal) expense of size and weight.

Post Brexit the British pound has been dropping in value against both the Euro and US Dollar so computers have been going up in price lately but a good computer, at whatever price, is still excellent value, especially if you get a good few years' use out of it (big hint - best money - from £10 - you'll ever spend on a computer is on the case that protects your laptop).

Onega's aim is always to find the best fit for clients and to recommend the appropriate device for your needs - so please feel free to run any requirements by us and we'll be happy to discuss.

Happy computing.

Be Strong, Stay Strong.

'Those that cannot remember the past are condemned to repeat it' - Paraphrased from George Santayana (1863 - 1952).

This is sometimes attributed to Winston Churchill, who had many wise words to say about many subjects. One of his related statements is at the bottom of this post for reinforcement of the point.

As with New Year's resolutions, everything starts off with good intentions; what happens after this makes the difference.

With IT, this is the same and experience has reminded me of this recently in no small way.

In life, do you prefer:
a) The gym (or your choice of exercise)?
b) The doctors (and not your choice of illness)?

Equally, do you like to:                                                                                                                                    a) Maintain and service your car to keep it in good order (or take it to the garage to do this for you)?                                                                                                                                                              b) Wait until something breaks then fix it?

Hopefully the answer to both questions is A - put in the effort and enjoy the reward. This is not always possible and this can be and needs to be understood if the alternative of managed decay is selected. If you don't maintain yourself or your car (there are many other examples but, hopefully these are easy to relate to), then you increase the risk of unexpected break down. Fixes are usually possible (in both example cases sometimes things are not and terminal), but you suffer inconvenience at least and delay, cost and suffering at worst.

An example of managed decay would be if you have a car that you enjoy but is not essential for travel, such as in a city where many options exist. You may not have the means to maintain the car in optimum order, or otherwise choose not to and accept that if the car fails as a result, you are inconvenienced but find the risk or cost-benefit acceptable (if you have a choice).

Now we must relate these general points to more specific IT issues which are in our professional remit and focus here at Onega and relating to client systems. 

Churchill's statement from the House of Commons records, on 2nd May 1935 related to the outcome of a conference between the UK, France and Italy on the subject of preserving Austria's independence was:

“When the situation was manageable it was neglected and now that it is thoroughly out of hand we apply too late the remedies which then might have effected a cure. There is nothing new in the story. It is as old as the Sibylline books. It falls into that long, dismal catalogue of the fruitlessness of experience and the confirmed unteachability of mankind. Want of foresight, unwillingness to act when action would be simple and effective, lack of clear thinking, confusion of counsel until the emergency comes, until self-preservation strikes its jarring gong – these are the features which constitute the endless repetition of history.”